Digital Workplace Services

The technology, processes and support that help employees collaborate securely and productively.

Overview

A productive workplace depends on the right tools, well supported and actually adopted. We help organizations license, secure and support their workplace technology, and help people get value from it.

The goal

Better employee productivity, collaboration, security and adoption, at a manageable cost.

Discuss Digital Workplace Services
What’s included

Services in this area

Workplace Licensing & Support

License planning, administration and support for core collaboration platforms, including Atlassian.

Workplace AI

AI assistants, including Rovo, introduced with clear use cases, training and safeguards.

Workplace Productivity

Collaboration, knowledge sharing and automation that remove everyday friction.

Workplace Security

Identity, access, device and data protection for a distributed workforce.

Adoption & Change Management

Communication, training and champions programs that make new tools stick.

Workplace Cost Optimization

Reviews of licenses, tools and usage to remove overlap and wasted spend.

Unified Communications

Messaging, meetings and calling platforms integrated with how teams work.

Backup & Recovery

Protection and recovery for workplace data, including SaaS collaboration tools.

Engagement models

Work with us the way that suits your team

Start with a defined project, keep expert help on call, or add a dedicated administrator to your team.

Project-Based

Fixed-scope delivery for implementations, migrations, audits and integrations.

  • Defined scope and milestones
  • Sandbox-first delivery
  • Handover documentation
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On-Demand Support

Expert help when you need it, without a long-term commitment.

  • Ad-hoc fixes and changes
  • Pay for the time you use
  • Ideal for occasional needs
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Dedicated Administrator

A named Jira / JSM administrator embedded with your team.

  • Consistent, named expert
  • Works in your processes
  • Coverage across time zones
Discuss dedicated administrator →
Free, no-obligation assessment

Ready to get more out of Jira Service Management?

Tell us about your Jira or JSM environment and the outcome you want. A consultant will review your requirements and reply within one business day.

  • Jira Cloud & Data Center
  • US · UK · Europe · APAC coverage
  • Rovo & AI readiness